Referrals & Secondary Consultations
Advocacy and Advice
Consumer Affairs Victoria
Information about rights and responsibilities for tenants and landlords, how to resolve disputes and where to find help.
Homelessness Advocacy Service
If a client has a problem with a homelessness assistance or social housing service, a support service or a rooming house, they can contact the Council to Homeless Persons’ Homelessness Advocacy Service for advice and assistance.
Advice, information and assistance to tenants in both public and private rental properties based in Bendigo.
Tenant’s Union Victoria
Advice, assistance and advocacy for tenants in private and public residential properties.
Victorian Equal Opportunity & Human Rights Commission
Information, advice and dispute resolution related to discrimination.
Accessible housing for people with disabilities
Department of Housing
Information and resources for housing service providers involved in providing homelessness and crisis support, affordable rental.
General Enquiries 1300 650 172
Bendigo: 74-78 Queen Street: (03) 5434 5555
Swan Hill: 210 Beveridge Street: (03) 5032 0100
Mildura: 253 Eleventh Street: (03) 5022 3111
Safe Schools Program
Victorian government program delivering information and support for implementation of program around safety of students identifying as gay or gender diverse.
Promoting health and wellbeing for LGBTI Victorians
Victoria and Tasmania LGBTI counselling phone service
1800 184 527
Victorian Aids Council
Promoting awareness and providing information and resources around physical and mental health, and featuring rural services.
Psychiatric Regional Triage Service
For urgent mental health assistance call 1300 363 788
This number provides access to all mental health services and operates 24 hours, 7 days a week.
Providing specialist psychosocial support and a registered NDIS provider.
Providing information and resources and about mental health issues.
Australian Housing and Urban Research Institute (AHURI)
National, independent network undertaking research on housing/homelessness issues.
Australian Institute of Health and Welfare (AIHW)
The AIHW is a statistical agency that manages a number of housing assistance data collections, and annually reports on the performance of housing assistance programs.
Council to Homeless Persons Victoria
Providing leadership around housing/homelessness issues through information, education and advocacy.
Community Housing Federation of Victoria
Representing community housing providers and providing information and education to workers and consumers.
National peak body providing systemic advocacy for the homelessness sector in Australia.
Prisoners Exiting into the Community
Jesuit Social Services
Supporting men and women perceived to be ‘high risk’ in reintegrating into the community.
Flat Out Incorporated
Supporting women exiting prison or those who have had contact with the criminal justice system.
Providing information about expectations, policy and procedures of the justice system in regards to people exiting prison.