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Working with Clients in Community Housing

April 23 @ 9:30 am - 1:30 pm

$250.00

Aimed at ALL new workers in the sector,  we look at:

  • Responsibilities to tenants/ customers
  • Listening and communication practices
  • Problem-solving methods
  • Managing conflicts
  • Working with advocates
  • Setting expectations
  • Complaints
  • Cultural awareness
  • Use of interpreters
  • Arrears Management and why arrears happen

Details

Date:
April 23
Time:
9:30 am - 1:30 pm
Cost:
$250.00
Event Categories:
, , ,
Website:
https://crm.chiavic.com.au/event/working-with-clients-in-community-housing/

Organiser

Community Housing Industry Association of Victoria
Phone:
9654 6077
Email:
holly.mullaney@chfv.org.au
Website:
https://chiavic.com.au/

Venue

Community Housing Industry Association of Victoria
1/128 Exhibition Street
Melbourne, Victoria 3000 Australia
+ Google Map
Phone:
9654 6077
Website:
https://chiavic.com.au/