Privacy – key developments and issues for community housing

Does your organisation know what it must do in the event of a data breach, such as sending an email to the wrong person or inadvertently publishing an internal document with sensitive information on its website?

From February 2018, most community housing organisations have been required to comply with new privacy requirements in the event of a data breach under the Notifiable Data Breaches (NDB) scheme.

Under the NDB, organisations must notify individuals whose personal information is involved in a data breach that is likely to result in serious harm, and include recommendations about the steps individuals should take in response to the breach. They must also notify the Australian Information Commissioner of eligible data breaches.